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Product Support
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Custom Reports Utility
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| Purpose: The Custom Reports Utility populates all of your studies with the latest report formats for Retail Explorer® release 2.
Report templates are copied onto the hard drive for pre-existing markets. |
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Map Logo Utility
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| Purpose: The Map Logo Utility is designed for long time, multi-market users. This utility will delete all BMP files used in
Retail Explorer maps and reinstall only the appropriate BMP files based on the market studies currently loaded on your machine. |
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Clean and Trace Utility
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| Purpose: The Clean and Trace Utility is designed for house keeping and problem determination.
This utility will remove temporary Retail Explorer and MapInfo MapX® files, if present.
It is also capable of gathering Retail Explorer software configuration information that can be emailed to MPSI. |
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SQL Report Print Driver CAB File
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| Purpose: For restricted environments in which ActiveX® installs through the web browser are not allowed,
IT support can deploy the RS Client via SMS or other means. |
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Requirements
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| Some utilities may require a password to run. To obtain your password, please contact a Client Services Representative
at 1-800-727-6774 in the U.S. Outside the U.S., call 918-877-6774. You may also contact us by
email. |
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